By Design Tech Solutions — Experts in Smart Metering & Network Efficiency

Introduction: Why Metering Matters in Shared Buildings

In heat networks serving apartment blocks, mixed-use developments, or estate buildings, metering isn't just about billing — it's about fairness, efficiency, and performance insight.

Poor metering strategies lead to unhappy tenants, lost revenue, and hard-to-spot inefficiencies. At DTS, we help design systems where metering supports not just accountability, but optimisation.

What Makes Multi-Occupancy Metering Complex?

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Multiple Users, Shared Infrastructure
One energy centre, many different user profiles — each needing visibility and fair billing.

Different Data Needs
Developers, housing associations, and residents all need different types of metering data and reports.

Integration with HIUs & Controls
Metering must coordinate with user-level heat interface units and respond to real-time control logic.

Space & Cabling Constraints
Physical installation of meters in risers or flats must be planned carefully to avoid future issues.

Common Metering Methods

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M-Bus (Wired)
The most reliable and widely used protocol for wired heat metering. Supports long distances and multiple devices per bus.

Wireless M-Bus / LoRaWAN
Great for retrofit or large estates. Wireless meters send readings to gateways and cloud dashboards.

Walk-by or Drive-by Systems
Data is collected manually using handheld devices — typically used where infrastructure budgets are tight.

Smart Cloud-Based Platforms
Live dashboards, alerts, and remote configuration — ideal for modern, large-scale schemes.

DTS Approach to Metering Design

Early-Stage Metering Strategy
We define the right metering method based on building layout, client goals, and tech infrastructure.

Zoning & Load Balancing
We help segment the network and allocate meters to zones, risers, or specific HIUs for better control.

Specification & Layouts
We include meter positions in our layouts and ensure compatibility with HIUs, valves, and wiring paths.

Integration with BMS & Billing Providers
We design with data flows in mind — ensuring meter outputs connect to whatever platform the client uses.

FAQ

What’s the difference between M-Bus and wireless meters? +
M-Bus uses physical cabling and is very reliable. Wireless meters transmit data remotely — better for retrofits or large sites.
Can meters help detect network issues? +
Yes — metering data often reveals return temps, flow drops, or usage anomalies that indicate faults or inefficiencies.
Do I need meters at every HIU? +
Not always, but it’s best practice. Metering at the HIU ensures accurate user billing and system optimisation.
Can DTS help with billing system integration? +
Yes — we design metering layouts that align with billing platforms and advise on data flows, formats, and compliance.

Benefits of a Well-Planned Strategy

Fair Billing
Users are charged for what they use — improving transparency and reducing complaints.

Performance Visibility
Operators can identify leaks, inefficiencies, or poorly performing flats via real-time data.

Remote Management
Modern systems allow for remote diagnosis, configuration, and alerting — reducing site visits.

Data-Driven Optimisation
Metering data helps inform plant operation, flow balancing, and maintenance planning.

Let’s Get Your Metering Right — From the Start

Whether you’re building a new network or upgrading an old one, DTS helps you implement metering strategies that work for everyone — from tenants to operators.

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